OAKLAND, CA

Our client is an early stage startup that has developed a suite of tools to allow you to manage your data faster and simpler. We are looking for a Software Testing and Customer Support Technician who will offer the below skills and talents to our client. The Ideal Candidate Will Have: • Proficiency/experience with database software such as MS Access or FileMaker, Excel/spreadsheets; HTML, and some experience with scripting or programming languages. • Some exposure to white box testing, especially around Flash applications, Java and MySQL, and ability to set up automated UI tests in a complex Flash application • Highly responsive, committed to success in an exciting fast-paced startup environment, team player. Responsibilities: • Understand product requirements • Create and execute functional software test plans • Manage defect tracking and reporting • Provide rapid support to users reporting quality and usability problems • Contribute to user documentation and pre-built applications • Closely coordinate with engineering and product management on quality and usability. Qualifications: • BA/BS degree • 5+ years experience with software testing, Q/A and support • Excellent problem solver • Ability to write detailed test plans • Excellent written communication for writing detailed test plans, bug reporting, customer support and documentation. Applicants for employment in the U.S must possess work authorization which does not require sponsorship by the employer for a visa. Qualified candidates are welcome to send their resume to Karen@PeopleConnectStaffing.com.

SEEKS

SOFTWARE TESTING AND CUSTOMER SUPPORT TECHNICIAN