Customer Care/Personal Shopper (7002KA)

LOCATION: SAUSALITO, CA

Are you people-centric, with a strong desire to provide concierge service to people? Do you like cars? Like to drive them, buying them, read about them or work on them? Looking for a job that lets you blend your passion for cars and customer service? Want the startup vibe & perks but not the risk.

Our client is not a car dealership, instead they are focused on making the process of purchasing a car from any dealer an enjoyable and painless process. They act as a personal shopper for their customers by helping them find the car of their dreams, doing all the negotiating and in the end saving them time, hassle and money!

Our client is the fastest growing car buying service in California and over 95% of customers recommend their services to friends and family. They know cars, they know customer service, and love what they do. Their growing team with automotive, technology and finance backgrounds are passionate about one thing: making the customer happy.

They have been around 17 years and are a profitable company. Everyone likes a little stability in their job, right?!

They are currently seeking several Customer Care/Personal Shoppers to join their growing team. The perfect candidate will be passionate about creating an experience for the customer that will make them want to refer their friends and family. You enjoy working with people, hunting down a specific car and negotiating good deals. This position is more focused on customer service and customer care with just a touch of sales.

EXPERIENCE/SKILLS REQUIRED

  • 3 to 5+ years of customer service/care or personal shopper experience (they are open to all levels of experience).
  • Strong customer service, customer care, personal shopper and experience knowledge.
  • Prior experience providing concierge service to customers.
  • Solid written and verbal communication skills.
  • Desire to succeed and create a superior customer experience (“people-centric”).

Their office is located in Sausalito, CA and they have fun perks, a good base salary plus a generous commission plan.

Please note, our client isn’t interested in candidates with car sales experience. This is a totally different type of sale so if you’ve had extensive car sales experience then this position most likely isn’t a fit unfortunately.

If you’re looking to make $75k to $100K+ and are interested in learning more about this awesome opportunity, then email your resume to Karen@peopleconnectstaffing.com and let’s talk!